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Pocketalk To Donate 500 Translators to Healthcare Organisations Battling COVID-19 in Europe

What Mobile
April 2, 2020

After providing communication support to medical staff on the front lines of the battle against the coronavirus in the US and Japan, Pocketalk, a global leader in connecting conversations and removing language barriers, today announced it will be donating 500 units of its AI-powered translation device, Pocketalk W, to qualifying medical facilities, first aiders, testing sites and those in need of translation services. Pocketalk W devices, including those connected by the smart SIM card, V-Sim which will come with free connectivity donated by Vodafone, will be dispatched on a first come first-served basis, with a maximum of three units per organisation or NHS trust. Those interested can apply by filling out the form on the Pocketalk website.

Pocketalk has been used as an emergency communications tool to break down communication barriers between two people when it matters most. First responders recently aboard the Diamond Princess cruise line quarantined in Yokohama, Japan used Pocketalk as a quick and accurate support to speak with potentially ill passengers in more than 50 languages. What is more, it removed the need for a human translator, preventing even more people being exposed to the virus. Furthermore, in the US, Pocketalk has also been used in healthcare organisations that need translation support.

Medical professionals having to communicate with patients during this global pandemic will benefit from the following features:

  • 74 languages addressing 90% of the world’s population
  • Handheld translator designed for instant and accurate two-way communication at the touch of a button
  • Elimination of the need for a human translator, reducing both waiting time and potential exposure of others

“The health and safety of all people, especially first responders putting themselves at risk for others, is our number one priority when connecting the world through conversation,” said Noriyuki Matsuda, Founder and CEO of Pocketalk. “We hope that, through our donation, we are able to provide accessible translation services to those communities who need it most during this global health crisis.”

To apply for a donation of Pocketalk units, applicants must be employed by a healthcare organisation in Europe. Requests will be selected based on a first-come, first-served basis for those most in need.

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