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Google phone sales disappoint

What Mobile
November 17, 2008

Store staff have been reporting that sales of the G1 (Google) phone have been slow, failing to reflect the 30,000 pre-orders T-Mobile claimed ahead of its launch.

Lack of marketing, lack of aesthetic appeal and a £40 per month subscription fee are all blamed for the poor levels of interest – and sales.

One Carphone Warehouse staff member told Mobile News, “It hasn’t sold well at all, and I don’t think it will. It’s a good phone, but people don’t seem to want it. It’s too bulky in comparison to the iPhone, but does much the same”.

Another added, “Sales have been very poor; we have only sold one or two. We still sell on average three iPhones a day so the difference is clear. A lot of people are looking at it, but not buying it. At the moment it’s failing miserably.”

One T-Mobile store advisor claimed sales had been “slow” in its first two weeks, claiming it had a very limited audience. Another said, “Pre-launch interest has certainly not matched sales after launch. There are too many high-end, high-spec phones with high megapixel cameras out there, and Christmas is likely to attract kids who want those.”

Another shop worker said, “T-Mobile has failed to market it properly. Can anyone remember an advert for it? Apple went over the top with its marketing, and it worked. Maybe we [T-Mobile] are waiting until after Christmas.”, while yet another added, “It’s not selling a great. Personally I have only sold two and they were both on upgrades.”

Despite these claims. T-Mobile retail director Andrew Coull said: “We are exceeding our expectations so far. Customers have been really excited about it. And, for me, it is the focus of our Christmas contract push, alongside our prepay drive.”

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